Want to build a deck on your Milton home? New online portal will make things easier

For Milton residents who want to do things on their property that need a permit, like building a deck, constructing an addition or making significant alterations, a new Town website should make things easier.

The Town of Milton has launched an online portal that makes it convenient for residents and design firms to submit and track residential building permit applications.

The Town of Milton online services portal will allow users to:

• Apply for a permit online
• Securely upload plans, drawings, and supporting materials
• Pay for permits, reducing reliance on cheques or cash
• Track an application’s status, for real-time transparency
• Receive automated notifications at key points in the permit application process
• Complete the permit process, from start to finish, and receive approved permit documents digitally

“The new portal is a great example of how the Town of Milton is innovating in technology and process,” said Mayor Gord Krantz. “This will make our permitting process more efficient, sustainable and effective for users in our community, as well as for our staff teams.”

In its first phase, the portal will support new residential building permits. In the future, it will expand to offer other permit types, including larger residential developments, as well to permits used in the industrial, commercial and institutional sector.

The portal is expected to make the permit application process more efficient, accessible at any time or location, fiscally and environmentally responsible by eliminating paperwork and travel, and streamlined by reducing the need for multiple inquires.

The new portal is part of the Town’s 2023-2027 Strategic Plan, committing to improving customer service, embedding sustainable practices and creating a foundation for flattening long-term costs.

The portal was funded by the province’s Streamline Development Approval Fund (SDAF), which aims to streamline the development approval process to assist with coordination efforts to increase the supply of homes across the province.

“The new online permit application portal shows how our government is working closely with the Town of Milton and municipalities across Ontario to make it easier and simpler to access government services. We’ll continue working together to modernize services and reduce unnecessary red tape for people and businesses,” said Milton MPP Parm Gill, Minister of Red Tape Reduction.