National Day for Truth and Reconciliation will see some Burlington services closed

Published September 26, 2023 at 11:56 am

In observance of the National Day for Truth and Reconciliation (which takes place on Sept. 30), some Burlington services will be closed on Friday, Sept. 29.

That day all City administration buildings will be closed.

Here is how other services will be affected:

Animal Services

The Animal Shelter at 2424 Industrial St. will be closed to appointments on Friday, Sept. 29. To report an animal control-related emergency on a holiday, please call 905-335-7777.

Burlington Transit

Burlington Transit will operate on a regular weekday schedule on Friday, Sept. 29. For real-time bus information and schedules, visit The Downtown Transit Terminal, at 430 John St., and Specialized Dispatch will be open on Friday, Sept. 29.

City Hall

Service Burlington and the Building, Renovating and Licensing counter on the main floor of City Hall at 426 Brant St., will be closed to all appointments and walk-in service on Friday, Sept. 29.

Many service payments are available online at

For online development services:
MyFiles can be used by residents who have applied for Pre-Building Approval after April 24, 2023. Once an account has been created, applicants can check the status of their files at

Halton Court Services – Provincial Offences Office

Court administration counter services at 4085 Palladium Way will be closed on Friday, Sept. 29.

Except for the holiday closure, telephone payments are available at 905-637-1274, from 8:30 a.m. to 4:30 p.m., Monday to Friday. All in-person services are available from 8:30 a.m. to 4:30 p.m. Monday to Friday. Many services are also available by email at [email protected] or online at Halton Court Services. Payment of Provincial Offences fines is available 24/7 at


Paid parking will be in effect on Friday, Sept. 29.

Free parking is available downtown, on the street, in municipal lots and in the parking garage (414 Locust St.) on weekends and after 6 p.m., Monday to Friday.


  • The Waterfront parking lots (east and west at 1286 Lakeshore Rd.) do not provide free parking on holidays
  • Parking exemptions are required to park overnight on city streets and for longer than five hours. Visit
  • Please make an online reservation using Park Pass to visit Lowville Park on weekends. Reservations are free and available in three-hour time slots

Recreation Programs and Facilities

Recreation facilities are open for registered and drop-in programs and rentals on Friday, Sept. 29, and on the holiday, Saturday, Sept. 30. Drop-in recreation program schedules are available at

Residents are encouraged to check with the rental organization directly if there are any changes to their schedule for the holiday.

Customer Service:
Recreation, Community and Culture customer service is available to assist you in person at recreation facility counters during program times.

Customer service is also available:

  • By email at [email protected]
  • By phone at 905-335-7738, from 8:30 a.m. to 4:30 p.m., Monday to Friday and from 9 a.m. to 4 p.m. Saturday and Sunday (including Sept. 29).

Roads, Parks and Forestry

The administrative office will be closed on Friday, Sept. 29. Essential services will be provided as required.






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